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Personal Injury Lawyers Use of Focus Groups

Personal injury lawyers in Maryland and around the country are increasingly using focus groups to give accident and medical malpractice cases a test run with mock juries. When I was a defense lawyer, we had a case where we spent over $100,000 on jury consultants and focus groups, culminating in a two-day run with several mock juries who heard a great deal of detail about the case was to be tried. Naturally, after a four-month trial, we lost; the jury awarded the Plaintiff a multimillion-dollar verdict. But the focus group process done on that level was fascinating. We watched the mock jurors deliberate through one-way mirrors. It was amazing to see one juror misinterpret the evidence and then the next juror build off the prior juror’s error. Still, it was also impressive to see how well some mock juries understood the case in a relatively brief period of time.

Most cases will not support economically a venture of that magnitude. But some lawyers have become so sophisticated about mock juries that they can conduct their own focus groups to help predict what the real jury will decide in a case. Just as importantly, particularly in Maryland where voir dire is very limited, focus groups can also help lawyers determine in demographic and attitudinal terms which jurors are most (and least) likely to be receptive to the lawyer’s client.

Our Experience

We do focus groups a lot.  We went from thinking they were good in some cases versus thinking we need them in almost every case we take to trial.  The key to focus groups, from the plaintiff’s perspective, is to avoid the temptation to win the case with the focus groups.  We lost a trial in 2018 where the focus group told us it would be a slam dunk.  That means we did not do a good enough job articulating the defense position.  The key is to find out what matters to the jurors.  What are the key facts and what problems do they have with YOUR case.

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