My Hospital Visit to Meet a Prospect Yesterday

September 26, 2012

On Monday, a man calls our office. He only has a few minutes to talk. He tells our intake specialist that his brother has been at Shock Trauma in Baltimore since the beginning of the month and that he was hit by a commercial vehicle. The man briefly describes his brother's injuries as head, eye, shoulder, and ankle.

She didn't get more details. But he has me, obviously, at "Almost a month and counting in Shock Trauma" and "commercial truck." The majority of our large serious injury cases are truck accident cases. We set up a meeting with the brother for the next day in my office.

An hour before the meeting, the brother calls and says that the injury victim wants to be a part of the meeting, asking our intake specialist if we can move the meeting to the hospital.

I swallow hard. I'm simultaneously happy and miserable. Sure, I can now sign up the client directly. But I really hate hospital visits. Why? Because it makes me feel like an ambulance chaser, that's why. Many people pride themselves on not caring what anyone else thinks. I don't. I really do care - especially what health care providers think because I really have a lot of respect for them.

I've probably lost a lot of cases over the years eschewing hospital visits. But last month, our firm went on a weekend retreat to the Hyatt in Cambridge, Maryland. Great place. (Picture to the right of us after dinner.) The purpose of our meetings there was to become a better law firm. I'm convinced that we can never stop getting better. We are blessed to have a group of people who have been together for a long time. I think that experience individually and collectively gives us a chance to continue to improve. The focus of the meeting was what I call Kaiser Sose: doing the little things other people can't or won't do to (1) make our clients happy, and (2) increase the values of their cases. In the spirit of that meeting, which included the theme of EVERYONE having to be accountable, I have to start making hospital visits when current or potential clients ask me to come.

So I drive down to Baltimore to visit the hospital. I'm planning to meet the brother in the hospital lobby. This makes me feel better because it gives me some cover other than the guy who looks like a lawyer going up alone. While I'm fidgeting in the lobby, the brother calls the office and just asks, inexplicably, if I can just come up to the room.

Shoot. Now I'm really uncomfortable. But I sneak by the front desk without getting a visitor's badge, effectively pulling off that "I am regular here, I know where I'm going" look, simultaneously feeling James Bond clever and a complete loser. Because I'm so clutch, I add a degree of difficulty by screwing up the "600-630 this way" arrow, having to suspiciously double back again. Thankfully, no one is paying attention because, you know, they are tending to very badly hurt people and I'm in Baltimore City and I'm clearly not carrying a weapon.

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Accident Claims with Chubb Insurance

July 18, 2012

We give our thoughts on dealing with Chubb Insurance in Maryland accident claims here. If you have any thoughts based on your experience in Maryland or elsewhere with Chubb, please share it in the comments below.

Defendant Was a Drunk Driver: Should That Be Admissible

April 2, 2012

Last week, in Hendrix v. Burns, the Maryland Court of Special Appeals dealt with the question of what plaintiffs' lawyers can admit into evidence in a car accident case when the defendant stipulates to liability.

In car accident cases, many defense lawyers loathe to admit responsibility. There is always a chance that the jury will hate the plaintiff and accept some insane version of how an accident happened. But, the best thing that can happen for the plaintiff is for the defense lawyer to deny responsibility in a case, because it diminishes the defense lawyer's credibility on the scope of the plaintiff's injuries. If you are a car accident lawyer, you want to get the jury mad at the defendant. Jurors give more money when they are mad. This is hard in car accident cases because it is hard for jurors to get mad at a negligent driver who makes what they can perceive to be an accident that they could easily make themselves. Good car accident lawyers frame the case not as an accident, but a choice the defendant made. "The defendant in this case chose not to pay attention." But, still, we all know that we have failed to pay attention while driving and it could have, under the wrong circumstances, lead to a car accident.

In Hendrix, the call to stipulate to liability was a no brainer for State Farm who defended the case. The defendant was drunk. He tried to flee the scene of the accident, but his damaged car wouldn't let him. He was in the middle of some sort of road rage dispute. A picture perfect bad guy defendant for the jury to hate.

State Farm did what they should do, file a motion in limine to exclude the introduction of evidence that the defendant was drunk, that he had been involved in a “road rage” incident with another driver and was crazily chasing that driver when he ran the red light, that defendant attempted to flee after the accident, and also that his criminal record included DUI convictions.

Plaintiff's lawyer did what good plaintiffs' lawyers do in a case like this. He brought a battery case for the road rage, arguing that has been put to bed since law school doctrines like transferred intent. He brought a negligent entrustment count. He also smartly argued that a part of Plaintiff's pain and suffering was seeing the defendant drunk and trying to flee the scene of the accident. This lawyer was doing everything he could to put his client in a position to maximize her damages.

Does this have anything to do with the appropriate level of damages in a personal injury case? It depends on your world view. If you think damages should be calculated in a hermetically sealed box, it shouldn't be admissible. From this perspective, it shouldn't matter whether the defendant was a crackhead on his 6th DWI or a nun with a 40 years history impeccable driving.

Yet, somehow, the fact that she was a nun would come out on direct. Why? Because the insurance defense lawyer is trying to minimize damages by suggesting that this nun is a sweetie and she is going to have to pay this verdict out of her pocket.

Why do we let the nun say she is a nun? Context matters. But once you agree that the fact that she is a nun should be admitted, doesn't the dam break open when the defendant is drunk. Isn't that context - like the nun - that the jury should consider?

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Drunk Driving Punitive Damage Bill Fails

March 27, 2012

I wrote last week about a bill pending in the Maryland House of Delegates that would authorize punitive damages against drunk drivers who caused "injury or wrongful death while operating a motor vehicle." For whatever reason, the House of Delegates Judiciary Committee rejected the bill which means it is not happening in 2012.

Car and Truck Accident Case Checklist

February 29, 2012

Lawyers do not have a natural affinity for checklists. Lawyers have egos that compare with any profession and checklists are a reminder of your mind's limitations. "I'm not making mistakes in working up cases so why would I need a checklist?" But, sometimes, a new wave of studies are showing, you do not know that you are omitting important things that you have to do to work up an accident case unless you are reminded to do them by a checklist. When do lawyers figure this out? Trial. Most accident cases are settled before trial. So you don't even have the constant reminders of your errors from not having a checklist.

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Truck Accident Interrogatories and Request for Production of Documents

October 20, 2011

For years, we have been fine tuning our interrogatories and requests for production of documents in truck accident cases. I recently got an email from a lawyer handling a truck accident case who told me he had used interrogatories from our website. I think we put those interrogatories up in 2004, and have learned a lot since then from experience as to exactly what we are looking for in our first round of discovery in these cases. These are the latest versions:

For the interrogatories, we have added subheadings that summarize the gist of the interrogatory request. If you are looking to rephrase specific interrogatories already in your arsenal, this will make the process of sifting through what you need a lot easier. Of course, you can just cut and paste our discovery requests. I always like it when a defense lawyer tells me that they just received "Miller & Zois discovery." But I think if you have given so little thought to truck accident cases that you have not drafted meaningful discovery on your own, you might want to think of referring your case to a truck accident lawyer who regularly handles these cases. Gee, like maybe us.

Truck Accident Claim Tactics: How Much Does the Truck Weigh?

October 3, 2011
Strategies for Truck Accident Cases: Excessive or Improperly Distributed Cargo

A defense lawyer who regularly defends truck accident cases was telling me recently how many plaintiffs' lawyers rarely ask the questions that really scare him in deposition or in discovery. Car accident lawyers figure, "Hey, it is a truck accident. A truck accident is just a big car, right? It is really not. There are too many nuances to truck accident cases.

One typical miss: inquiry as to how much the truck weighed. Some estimate that 30 percent of tractor trailers and dump trucks are overweight. I'm guessing that is high. But truck accident cases disproportionately involve overweight trucks not only because heavy trucks cause more accidents because they are less safe, but also because truck drivers and companies that are willing to go overweight are similarly willing to take other chances with fatigued drivers and improperly maintained trucks.

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Truck Accidents: Finding Coverage and Bad Conduct

September 22, 2011

It is easier to file a lawsuit against a trucking company than a truck driver. This is true because human beings are likely to feel more comfortable placing blame on a big business than pinning it on one, possibility sympathetic, truck driver. We humans are folksy like that.

Moreover, juries are not told of the existence of insurance in truck accident cases, leaving the juries wondering who is footing the bill. Most juries get it but they are not entirely sure because it seems so unbelievably odd that no one mentions insurance. The collateral source rule is not understood by the general public.

I had a trial once in a truck accident case where we actually did very clearly point to the commercial defendant. He was a great guy, we tried to leave him out of it as much as possible. But after the verdict one juror was extremely concerned that the defendant driver - who left an "I don't have two nickels to rub together" impression - would have to pay out of his pocket after the verdict. "That nice Mr. So and So is not going to have to pay for this, is he?" The take home message for me: you have to make crystal clear the corporate entity is the one on the hook.

Respondeat superior gets you there. But it does not necessarily get you to the company's documents in discovery. They are key. Why? Well, at the risk of over generalizing, trucking companies are incompetently run. My apologies to every well run trucking company out there. But this is a low margin business. You make money by cutting corners. And it shows. So there is typically an obscene wealth of bad documents calling the names of plaintiffs' truck accident lawyers if you are looking for them. This leads you to negligent hiring, supervision, and entrustment claims.

On our website, we overview for attorneys handling truck accident cases how to pursue these legal theories:

Truck Accident Safety Regulation Gets Flipped on Technicality

September 13, 2011

Reams of studies on the relationship between driver fatigue and big rig truck accidents are just a Google click away. No one has seriously disputed this premise since federal regulators first limited commercial truck driver road time in 1940.

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Confidential Settlements

September 12, 2011

Pat Malone writes a guest blog on Don Keenan's Trial Blog arguing that confidential settlements undermine public safety and justice. His point is that confidential settlements make it harder for future plaintiffs to get evidence and information they need to bring out all of the facts about the defendant's conduct.

Specifically, Malone suggests:

    Here’s one tip for avoiding last-minute pressure from the defense to cave into a secrecy agreement: Be proactive. Tell the defense counsel at some appropriate point – such as with any settlement demand letter or in a pre-mediation communication – that you will not agree to secrecy because of the ethical issues. This can be one item on a list of settlement conditions.

Pat Malone is an extremely well respected lawyer who not only gets great results for his client, but also graciously spends a lot of time helping other personal injury lawyers. I also agree with his premise: there is doubt doubt that confidential settlements make it harder for the next plaintiff. This also make the company less accountable, too, in the big picture.

But here's the problem: people who have been badly injured, even the best of people, have a hard time focusing on the global interests of plaintiffs everywhere when they are fighting and scrapping to be compensated for their injuries. And I have a hard time telling them that they should.

Let me give you a case in point. We recently settled a case with a Fortune 500 company. No discussion of confidentiality in the settlement discussions. You know what comes next. They send a release with a confidentiality clause. We balk. They say, "Okay, let's try the case."

Boy, I hate being bullied by big companies. I try hard not to take these things personally. But they were so arrogant in the way they delivered their ultimatum. They never would had the guts to play it through and I knew it. So we plotted a "file a motion to enforce the settlement and, in the off chance we lose, we try it" strategy. In angry detail. With our feathers up and blood boiling, we forgot, ah, that we have a client. So we call the client. She could not care less about confidentiality. She wants to execute the settlement and get her money.

So what do you do? I know what we did: we put our hurt pride on a shelf and sent the client the release.

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Sample Trial Transcripts

July 29, 2011

Reading trial transcripts is a great educational tool for both new and experienced trial lawyers. Getting sample trial transcripts is not easy because unless a case gets appealed on the substance of the trial, you never get a transcript. I think 10 years from now we will have an inventory of all of our trial transcripts readily at hand. Now, I can tell you the number of trial transcripts I have seen on one hand (not counting O.J. and Casey Anthony obviously).

I wish we kept all of the trial transcripts we have had. But we have pulled together a number of them - including a $1 million verdict in a truck accident case - which I think are worth a peek. You can find them here.

Inside the Mind of a Car Accident Claims Adjuster

July 26, 2011

This post was supposed to be about Medicare set-asides but I started with such a long intro about the psychology of claims adjusters that I'll just hit the Medicare issue in a later post. (Or I'll completely forget about it.)

To understand claims adjusters, you have to get inside the labyrinth that is the claims adjuster's mind. (Why labyrinth? I'm just trying to use mildly inflammatory language. I'll stop.) Insurance claims adjusters are more Pete Rose than Barry Bonds: they get paid for singles, not home runs. The great things a claims adjuster does vanish into thin air; the mistakes live on. Ironically, plaintiffs' lawyers operate in the exact opposite world: hit a few million dollar verdicts in a row and everyone forgets your losses. Reason #42,353 why plaintiffs' attorneys and insurance adjusters are the Montagues and Capulets.

Accident lawyers have a misconception about this, thinking adjusters get hugs from the higher ups for ripping off a plaintiffs' lawyer in a settlement negotiation. Actually, hugs is the wrong word - they do get hugs. But, mostly, that's it. The way to make a name for yourself is not by screwing plaintiffs' lawyers but by not screwing up yourself. Make sure everyone likes you and, more importantly, don't make any mistakes. Overpaying on an accident case is not that big of a screw up: but failure to have a death certificate in the file before paying a wrongful death case? That is a federal crime in the insurance world. Under-reserving a case? That's an aggravated felony.

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Medicare Liens: New and Better Law?

May 26, 2011

Almost two years ago now, Medicaid/Medicare liens became even more difficult to deal with as the law pushed to the lawyers and insurance companies the obligation of confirmation and resolution of Medicare/Medicaid liens. I'm sure betting an insurance company has yet to receive a fine for not verifying a lien before paying a personal injury settlement. But nobody wants to be the first.

Medicare, Medicaid and State Children's Health Insurance Program Extension Act of 2007 created so many headaches people starting fighting back. In Haro v. Sebelius, an Arizona case in U.S. District Court, Medicare beneficiaries (and, interestingly, a personal injury lawyer in his own capacity) challenged - as a class - two things: (1) Can Medicare/Medicaid (hereinafter "Medicare because I'm sick of the slash) “require prepayment of a reimbursement claim before the correct amount is administratively determined where the beneficiary either appeals or seeks a waiver of the MSP reimbursement claim?, and (2) Are personal injury lawyers financially responsible for reimbursement if they do not hold or immediately turn over to Medicare their clients’ personal injury settlement awards.

Personal injury lawyers are completely in a pickle on these liens. Our clients want their money; we want to get them the money they are entitled to get. The question is whether personal injury attorneys are precluded from giving the clients their settlement money until after Medicare’s claim has been satisfied, and, let's be honest, whether Medicare can recover the reimbursement claim directly from the attorney if the client fails to pay the reimbursement claim after the settlement money has been turned over to the client.

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Property Damage Claims Releases

April 11, 2011

Before a client executes a release or signs a check for a property damage claim, I want to review the release if they have a potential personal injury claim from the accident. Particularly in uninsured motorist cases but this paranoia extends to every type of accident case.

Why? I don't want the insurance company to try to pull a fast one and slip in a full release under the guise of a property damage release for the client's car.

In years past, after looking at approximately one zillion property damage releases, the Oliver Stone conspiracy has never come to pass. Insurance companies have always been straight with me. Until this week...

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Severe Leg Injury: Verdicts Statistics

March 3, 2011

Jury Verdict Research published data on verdicts in severe leg injury cases over the 10 years prior to October 2010. By severe, I mean severe: crush injuries and amputations. The average verdict in these cases is approximately $4,000,000 and the median verdict is $2,400,000 for injuries to one or both legs, as well as leg injuries resulting in varying degrees of leg amputations. The leg amputation categories include both traumatic and surgical amputations.

I was surprised by the relatively insignificant difference between above the knee and below the knee amputations: $3,958,003 average/$2,588,649 median above the knee versus $4,930,186 average/$3,727,500 median below the knee. The average value for bilateral amputations jumps to $13,392,589 average. But the median is $5,012,500 which is a statistically insignificant difference from a single above the knee amputation.

This is interesting data and useful to use in negotiating your case. But asking the numbers to make sense is asking too much.

New Truck Accident Laws: Electronic On-Board Records

February 14, 2011

Driver fatigue is a frequent cause of truck accidents. How frequent is a matter of opinion.

But more facts are on the way to creating informed opinions thanks to the Federal Motor Safety Administration's new Compliance Safety Accountability Program. Safety reporting is the defining feature of this program. One of my favorite aspects is the use of electronic on-board recovery. The new rule requires trucking companies who have violation rates of 10% or higher, with reference to discrepancies in time spent on the road and time recorded in their logs, to install recorders in all of their vehicles.

Clearly, the home run play would be to require electronic trucking logs in every vehicle. The problem of falsifying trucking logs has been well-known by truck accident lawyers for years. But proof is hard to come by. Unfortunately, transportation has not bounced back like the rest of the economy yet and there is little inertia in the Obama administration to take any action to increase transportation costs.

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Refer Your Personal Injury Cases to Us. Seriously.

December 9, 2010

The Insurance Journal reports a rise in legal malpractice claims. Incredibly, there has been no hand wringing about increased malpractice rates for lawyers or fears that lawyers will no longer be able to keep their practices open as their insurance rates rise. We have never had a legal malpractice claim yet our rates continue to increase. No one cries for us.

A part of the rise in the number of legal malpractice claims is countersuits against lawyers who are suing their clients to pay their bill. But I think the larger problem is what the article calls "door law," a phrase I have never heard before but I really like. Door law is when lawyers take any client who walks through the door who might generate a fee. When law firms step outside their areas of expertise, bad things are going to happen.

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Truck Accident Trials and Jury Credibility

November 29, 2010

An Illinois court awarded $2.5 million in a lawsuit against a truck driver who admittedly (1) crossed the median strip and hit the Plaintiff and (2) had been driving for 19 hours that day.

Obviously, and the result underscores this point, this is a tough case to defend on liability. If you are Defendants' truck accident lawyer, what kind of defense do you muster in a case like this? Oh, they always have something it seems. In this case, they went for the "everything and the kitchen sink" defense. First, they claimed his vision was impaired due to diabetes. This is a lot better defense in a passenger car case than it is in a truck accident case. If you are a truck driver driving a big rig truck, we expect you to have your diabetes under control or don't get behind the wheel of the dangerous weapon that is a truck. Second, and even more improbable, the defendants' truck accident lawyer also argued that the accident occurred because the truck driver's tire exploded.

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Maryland Comparative Negligence on the Way?

November 19, 2010

Certainly, the title is a little hyperbolic. But at the Maryland Court of Appeals Rules Committee meeting this morning, a memorandum was issued from Chief Judge Robert M. Bell requesting a study of how other jurisdictions have dealt with the comparative negligence doctrine.

Just a study, mind you. But this memo jumps right to the heart of the matter.

    If the Court were to consider replacing the doctrine of contributory negligence, a common law doctrine in Maryland, with some form of comparative negligence with some sort form of comparative fault:

    (a) whether in the Committee's view, the Court could effect that change by Rule, as opposed to judicial decision.

    (b) if the Court were to consider the adoption of such a Rule, what form and content of the Rule should be; and

    (c) what related legal principles, such as joint and several liability, would need to be considered concurrently.

Well thank you for not beating around the bush, Judge Bell. There is also a specific request for the consideration of views of the Maryland Defense Counsel, the Maryland Association for Justice, and the Maryland State Bar Association.

Timely, I wrote about the interplay between joint and several liability and comparative negligence this week. In terms of what position these groups take, I think it will all depend on joint and several liability. If joint and several liability remains unchanged, Maryland plaintiffs' lawyers would support comparative negligence and Maryland defense attorneys would be obligated to make a big stand in opposition (although that is a lot of show, many self-interested defense lawyers get that more opportunities for plaintiffs' is more opportunities for them). But if it is a swap of comparative for abolishing joint and several liability, this becomes a more, for lack of a better word, nonpartisan issue where fractions are going to split off within the interest groups.

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What Do I Get for My Own Wrongful Death?

November 15, 2010

When you die in a fatal accident in Maryland, two claims arise: a wrongful death action and a survival action. Wrongful death claims are for the suffering and economic loss for surviving family members on their own behalf. The survival action is brought by the estate, which means it is actually the only claim the person who died really brings for themselves, in their own name for their own loss of life.

If you die instantly in a Maryland accident - or there is no proof of conscious pain and suffering - defense lawyers argue there is no survival action or no claim for the decedent for their death.

Maybe I think this stuff through a little too much, which makes me wonder if I can keep this job until retirement. But it just seems ludicrous to me that a person has no cause of action in their own right because we can't prove they suffered before they died. A trial court in Maryland recently took this a step further, ruling that there is no conscious pain and suffering when a five year-old boy drowns in a pool because there was no "evidence" of conscious pain and suffering. The Maryland Court of Appeals thankfully reversed the trial court on this point because it is obviously more likely than not that the poor child suffered. (I would love to be wrong about this and I try to make myself feel better by thinking it was not that long a period of time. But it does not make me feel better.)

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